Privacy Policy

The Greener Cleaner
9957 Moorings Dr, Bldg 101, Suite 6
Jacksonville, FL 32257
Phone: (904) 629-2168
Email: info@thegreenercleanerjax.com

Last updated: July 24, 2026

The Greener Cleaner ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

1. Information We Collect

We may collect the following information when you engage our services, contact us, or sign up for communications:

Name
Phone number
Email address
Service address
Service history and preferences
Payment information (processed securely through third-party payment processors)

2. How We Use Your Information

We use the information we collect to:

Schedule and confirm appointments
Send job reminders, updates, and invoices
Provide customer support and respond to inquiries
Manage your customer account
Process payments
With your consent, send promotional offers or updates about our services

3. Text Messaging (SMS) Communications

If you provide your phone number and opt in to receive text messages from us, you may receive messages such as:

Appointment confirmations and reminders
Service updates
Invoices and payment reminders
Occasional promotional offers

Message frequency varies depending on your service schedule and preferences. Message and data rates may apply.

Opting Out: You can opt out of text messages at any time by replying STOP to any message. You'll receive a one-time confirmation that you've been unsubscribed, and you will no longer receive texts from us unless you opt back in.

Getting Help: Reply HELP to any message for assistance, or contact us directly at (904) 629-2168 or info@thegreenercleanerjax.com.

We do not sell or share your mobile information with third parties for their own marketing purposes.

4. How We Store and Protect Your Information

We take reasonable steps to protect your personal information using secure systems, restricted access controls, and industry-standard safeguards. While no method of storage or transmission is 100% secure, we are committed to protecting your data against unauthorized access, disclosure, alteration, or destruction.

5. Sharing Your Information

We do not sell your personal information. We may share your information with trusted third parties only as necessary to operate our business, including:

Payment processors (such as Stripe) to securely process payments
Service partners or contractors who assist in delivering our cleaning services

These third parties are only provided the information necessary to perform their function and are expected to handle it securely.

6. Your Rights

You have the right to:

Request access to the personal information we hold about you
Request corrections or updates to your information
Request that we delete your personal information
Withdraw consent for marketing or text communications at any time

To make any of these requests, contact us at (904) 629-2168 or info@thegreenercleanerjax.com.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

8. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us: